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2.My account is unavailable. What can I do?

There are many reasons for your account to be unavailable, such as:

1. Self-deactivation. In this case, we suggest you register a new account or contact service/sales representative.

2. Deactivated due to trading rules violation

3. Due to security reasons, we temporarily locked your account to protect your information.


Note: check your email inbox. You may have missed important information regarding your account.


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