There are many reasons for your account to be unavailable, such as:
1. Self-deactivation. In this case, we suggest you register a new account or contact service/sales representative.
2. Deactivated due to trading rules violation
3. Due to security reasons, we temporarily locked your account to protect your information.
Note: check your email inbox. You may have missed important information regarding your account.
If you have any question with ordering, feel free to contact us.