If you have difficulties opening a dispute, please check the below possible reasons:
1. There are errors in the dispute form
The dispute form only supports English characters. Please remove any non-English characters and punctuation in the form.
2. The form includes an unsupported file type
Supported file types that can be added in the dispute form include: .jpg, .jpeg, .bmp, .gif, and .png. Each document should be less than 2MB. Please note that word documents, excel sheets and other file types are not supported.
If you have any question with ordering, feel free to contact us.